Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, for example, by remembering that you have visited before, and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store, with your consent, on your browser or device. Cookies contain information that is transferred to your mobile device or your computer’s hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.]

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name & Title	Purpose	More Info
Cookie Title: Google Analytics Cookie Name: _ga, _gid, _gat, etc.	Used to collect information about how visitors use our website. This helps us to improve our site. Typically involves tracking site visits, navigation patterns, etc. Duration varies from session to a couple of years.	Google Analytics Cookie Usage
Cookie Title: Intercom Cookie Name: intercom-session-xxx	Allows real-time communication with our support team. Used for tracking sessions and remembering user data. Duration is usually one week.	Intercom Cookies
Cookie Title: Cloudflare Cookie Name: __cfduid	Used by the Cloudflare content network to identify trusted web traffic and enhance site security. Duration is 30 days.	Cloudflare Cookie Policy
Cookie Title: Microsoft Clarity Cookie Name: _clck, _clsk	Collects data on user interactions and usage patterns on the website to improve services. Duration is one year.	Microsoft Clarity Cookies
Cookie Title: Hotjar Cookie Name: _hjClosedSurveyInvites, _hjDonePolls, _hjFirstSeen,etc.	Tracks and analyses user behaviour on the website (e.g., clicks, mouse movements). Duration varies from session to one year.	Hotjar Cookie Information
Cookie Title: ClickCease Cookie Name: Various	Monitors website traffic to protect from click fraud activities. Duration varies.	ClickCease Website
Cookie Title: Meta Pixel Cookie Name: _fbp, etc.	Helps in tracking conversions from Facebook ads, optimizes ads, builds targeted audiences, and remarkets to people who have taken some kind of action on our website. Duration is 90 days.	Meta Pixel Cookies
Cookie Title: Google Ads Cookie Name: _gcl_au, etc.	Used for ad targeting and conversion tracking. Helps in understanding how users interact with our ads. Duration varies.	Google Ads Cookie Information
Cookie Title: Stripe Cookie Name: __stripe_sid	Set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction.
Cookie Title: Doubleclick Cookie Name: IDE	This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.	IDE Cookie
XSRF-TOKEN	This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
Cookie Title: CallRail Cookie Name: Calltrk_session_id	The “Calltrk_session_id” cookie is set by CallRail and serves as a functional cookie used to store a unique identifier for a user’s browser session. Its primary function is to track the number of phone calls generated from a website, helping businesses understand the effectiveness of their communication channels. The cookie typically lasts for the duration of the session, ensuring that the data is relevant only to the specific visit during which it was set.	Calltrk session

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies [or targeting cookies]:

• Google Analytics
• Ruler Analytics

[You may click [here] to deactivate the use of third-party advertising cookies.]

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout;.

You can choose which analytical, functionality and targeting cookies we can set by clicking [here] [on the button(s) below]:

Strictly necessary cookies    ALWAYS ON

Analytical or performance cookies    ON/OFF

Functionality cookies    ON/OFF

[Targeting cookies    ON/OFF]

You can also choose to “Reject All” cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after [EXPIRY PERIOD].

If you have any questions or concerns about our use of cookies, please send us an email to [email protected] .